How to Log a Dispense Error and Report a Failed/Fraudulent Transactions on Providus Bank

March 17, 2023 / Kings

About Providus Bank

Providus Bank is licensed Nigerian financial institution, that provides financial services to Businesses, Governmental agencies, Enterprises, Corporations and Individuals.

The Bank was licensed by the central bank of Nigeria in 2006.

How to Log a dispense error and failed transactions with a Providus Account

Dispense errors or failed transactions occurs when an account is debited for a particular transaction but the beneficiary did not receive value (Failed/Not successful).

While fraudulent Transactions are unauthorized debits and Transactions on an account without the account holder authorization and permission.

Below are easy steps to log dispense error and report a failed/fraudulent Transactions;

1. Using the internet banking platform

https://ibankpro.providusbank.com/IBS/index.jsp

2. Using the mobile app